Managed IT Services

View our range of Managed IT Services below...
IT Support Manchester

IT Support

Managed IT Support including Service Desk, Infrastructure Monitoring, Remote Support & Site Visits

Let us take control of your IT Support function, freeing you to focus on the more important matters of your business. Our fully managed service covers everything from desktop support to server builds.

IT Services Manchester

IT Consultancy

Consultancy Services and Management for new or existing projects.

Our helpful and honest consultancy can help you get the best out of your current IT or with the design of a whole new infrastructure, all within your budget. We only make suggestions that will benefit your business... We don't up-sell to our customers!

Managed IT Services Risk Intelligence

Risk Intelligence

Risk Intelligence assessment to find any vulnerabilities.

We can run PCI and HIPAA compliance scans on your network, locating any at-risk data. We present our findings in a detailed report showing potential financial impact.

Mobile Device Management

Mobile Device Management

How much sensitive company data would be at risk if someone lost their mobile phone?

We can monitor and maintain your businesses mobile phones, keeping the data that is on them safe and secure. We can remotely wipe and reset lost or stolen devices.

Frequently Asked Questions

See the below FAQs regarding our Managed IT Services

What is a Managed Service Provider?

A Managed IT Services Provider provides businesses with IT solutions that meet their requirements and are within their budget. An MSP remotely manages a customer’s IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.

Why should I use an MSP?

Using a Managed IT Services Provider can benefit businesses of all sizes as it gives them an efficient way of keeping their technology up to date, as well as access to the necessary technical skills to manage it. Most MSP will charge a set monthly price, and give you access to a full team of staff with knowledge in different areas of business. The price you pay an MSP will be considerably less than if you were to hire internal members of staff.

Who do you support?

Our Managed IT Services are suitable for all business sizes. We find that small business benefit hugely from our support as they potentially will not have the budget to hire an internal IT team with the required technical knowledge. We are a great asset to any business and will compliment any existing internal IT team. Our broad technical skill range can plug knowledge gaps and allow for business growth.

What areas does your services cover?

We primarily cover the Greater Manchester and Cheshire areas, including Bolton, Stockport, Rochdale, Bury, Oldham, Wigan, Wilmslow, Altrincham, Hale, Knutsford, Warrington and Northwich.

If you fall just outside of where we cover, please still get in touch if you like the look of our services, we’ll be happy to do a couple extra miles!

What are your operating times?

Our standard business hours are 8am – 6pm.

If your business has a requirement for extended support hours, or even 24×7×365 support, this can be arrange on a per business basis.

Why do you offer on-site and remote support?

Although the majority of our monitoring and problem resolution can be done remotely, we do like to attend site when possible. We enjoy the customer service side of the job and like to get to know the people we’re supporting.

On-site visits can be arranged at a schedule that suits your business requirements and we will be popping in for any serious issues that need an on-site presence.

What happens when we sign up?

We will work with you on-site for the on-boarding process. We have a couple things to install on your workstations and servers so that we can monitor their vitals. Once everything is reporting back to us, we will get on with fixing any outstanding issues as quickly as a we can. We will then move onto proactively monitoring your infrastructure, resolving the majority of issues before they have an impact on your business.

We like to know what your aims and goals are for the future, so we can asses your current IT and work on getting it to the point required to hit your targets.